Excellence in Digital Services – An ARIS•ZINC GROUP Company

ThynkBok

Strategic Executive Solutions ICT Services

Our BuyICT Government Services Provider

Accordion Content
SES offers end-to-end application, software engineering, and development services, encompassing requirements gathering, design, development, testing, deployment, and maintenance phases. Leveraging industry-standard frameworks and methodologies such as Agile and DevOps, SES ensures the delivery of high-quality, scalable, and secure software solutions. With expertise in technologies such as Java, .NET, Python, and JavaScript, SES develops customised applications tailored to clients’ unique requirements. Additionally, SES utilises the Skills Framework for the Information Age (SFIA) to assess and enhance the capabilities of its software engineering team, ensuring proficiency in key skills and competencies.
SES provides comprehensive architecture services, encompassing enterprise architecture, solution architecture, and technical architecture. SES collaborates closely with clients to design and develop robust, scalable, and adaptable architectures that align with business objectives and support digital transformation initiatives. By leveraging industry best practices and frameworks such as TOGAF (The Open Group Architecture Framework) and DMBoK (DAMA data common language library), SES ensures that architectures are future-proof and compliant with regulatory requirements.
SES conducts thorough business, systems, and process analysis to identify inefficiencies, bottlenecks, and improvement opportunities within organisations. Using techniques such as process mapping, stakeholder interviews, and data analysis, SES helps clients streamline operations, enhance productivity, and drive innovation. By applying methodologies such as Lean Six Sigma and Business Process Modelling Notation (BPMN), SES ensures that analysis efforts result in actionable insights and tangible outcomes that align with clients’ strategic goals.
SES offers comprehensive content and publishing services to help clients create, manage, and distribute content effectively across various channels and platforms. From content strategy and creation to editing, publishing, and distribution, SES ensures that clients’ content resonates with their target audience and drives engagement. By leveraging in house tools and partnerships with graphic designers for content management and publishing workflows, SES optimises content delivery and enhances user experience.
SES provides robust cybersecurity services to help clients safeguard their digital assets, protect against cyber threats, and ensure compliance with industry regulations. SES conducts thorough risk assessments, vulnerability scans, and penetration testing to identify security gaps and vulnerabilities. By implementing solutions such as firewalls, intrusion detection systems, and endpoint protection, SES helps clients mitigate risks and strengthen their security posture. Additionally, SES offers cybersecurity awareness training to educate employees on best practices and reduce the likelihood of security incidents.
SES delivers data analytics and business intelligence services to help clients harness the power of data and derive actionable insights to drive informed decision-making. SES employs advanced analytics techniques such as data mining, machine learning, and predictive modelling to uncover patterns, trends, and correlations within large datasets. By leveraging tools such as Tableau, Power BI, and Apache Spark, SES enables clients to visualise data effectively and gain deeper insights into their business operations. Additionally, SES utilises the Data Management Body of Knowledge (DMBoK) to ensure data governance and compliance with data privacy regulations.
SES assists clients in digital sourcing, procurement, and contract management processes to optimise vendor relationships and maximise value. SES conducts market research, supplier evaluations, and negotiation support to help clients identify the best-fit vendors and negotiate favourable terms and conditions. By implementing digital procurement platforms and contract management systems, such as VerifyGlobal, SES streamlines processes, reduces manual effort, and enhances visibility and control over procurement activities. Additionally, SES provides ongoing contract management support to ensure compliance and mitigate risks throughout the contract lifecycle.
SES offers comprehensive market research and strategic advisory services to help clients navigate market dynamics, identify growth opportunities, and make informed business decisions. SES conducts market surveys, competitor analysis, and trend forecasting to provide clients with actionable insights and strategic recommendations. By leveraging industry expertise and market intelligence tools, SES helps clients stay ahead of the competition and drive business growth. Additionally, SES provides advisory services on market entry strategies, product positioning, and business expansion initiatives to support clients’ long-term success.
SES provides end-to-end marketing, advertising communications, and engagement services to help clients build brand awareness, generate leads, and drive customer engagement. SES develops comprehensive marketing strategies tailored to clients’ target audience and business objectives. By leveraging digital marketing channels such as social media, email marketing, and search engine optimisation (SEO), SES helps clients reach their target audience effectively and drive conversions. Additionally, SES offers creative services such as content creation, graphic design, and video production to create compelling marketing materials that resonate with audiences and drive engagement.
SES delivers program, project, and change management services to help clients plan, execute, and manage initiatives effectively. SES employs proven methodologies such as PRINCE2 (Projects In Controlled Environments), AGILE SRUM, and Prosci’s ADKAR model to ensure successful project delivery and organisational change. By providing project management expertise, stakeholder engagement, and risk management support, SES helps clients achieve their strategic objectives and realise business outcomes. Additionally, SES offers change management services to help clients navigate transitions, overcome resistance, and drive adoption of new processes and technologies.
SES provides comprehensive risk management, benchmarking, and audit services to help clients identify, assess, and mitigate risks effectively. SES conducts risk assessments, gap analyses, and benchmarking exercises to evaluate clients’ performance against industry standards and best practices. By leveraging tools such as VerifyGlobal for benchmarking and risk management, SES helps clients make data-driven decisions and improve business outcomes. Additionally, SES offers audit services to ensure compliance with regulatory requirements and internal policies, providing assurance and transparency to stakeholders
SES offers solutions implementation services to help clients deploy and integrate technology solutions seamlessly into their existing infrastructure. SES employs a structured approach to solution implementation, encompassing planning, design, development, testing, deployment, and post-implementation support. By leveraging industry-standard methodologies and frameworks, such as ITIL (Information Technology Infrastructure Library) and PRINCE2, SES ensures that implementations are delivered on time, within budget, and aligned with clients’ business objectives. Additionally, SES provides training and change management support to facilitate user adoption and ensure successful solution implementation.
SES provides strategy, policy, and governance services to help clients develop robust strategies, policies, and frameworks that align with their business objectives and regulatory requirements. SES conducts strategic planning sessions, policy development, and governance assessments to help clients establish a clear direction and framework for decision-making. By leveraging frameworks such as COBIT (Control Objectives for Information and Related Technologies) and ITIL, SES helps clients achieve operational excellence, mitigate risks, and ensure compliance with industry standards. Additionally, SES provides advisory services on digital transformation, cybersecurity, and regulatory compliance to support clients’ long-term success.
SES offers service support and service operations, managed services, to help clients maintain the health and functionality of their ICT systems and infrastructure. SES provides round-the-clock support, monitoring, and maintenance to ensure optimal performance and availability of critical systems. By leveraging IT service management (ITSM) frameworks such as ITIL and working under the SES SIAM model for multi-vendor engagements, SES delivers proactive support, incident management, problem resolution, and change management services. Additionally, SES offers service desk support, knowledge management, and service level agreement (SLA) management to enhance user satisfaction and meet business needs effectively.
SES delivers comprehensive training, learning, and development services to help clients build the skills and capabilities needed to succeed in a rapidly evolving digital landscape. SES offers a wide range of training programmes, workshops, and certifications tailored to clients’ specific needs and learning objectives. By leveraging learning management systems (LMS) such as their own LMS Skilltap powered by SmartUP.io and other digital learning platforms, SES delivers engaging and interactive learning experiences that enhance knowledge retention and skill acquisition. Additionally, SES provides coaching, mentoring, and career development services to support employees’ professional growth and advancement.
SES conducts user research and design services to help clients create intuitive and user-centric digital experiences. SES employs a human-centred design approach, encompassing user research, persona development, journey mapping, and usability testing, to gain insights into user needs and preferences. By leveraging tools such as VerifyGlobal for user research and design validation, SES ensures that digital solutions are tailored to users’ expectations and deliver a seamless experience across devices and touchpoints. Additionally, SES offers UX/UI design services to create visually appealing interfaces that enhance usability and drive user engagement.

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